Last updated: June 24, 2025

This Privacy Policy describes how Mercado Ecom Ventures LLC (“CraftoryClub”, “the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from craftoryclub.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refers to you as the user of the Services—whether a customer, website visitor, or another individual whose information we collect as described below.

By using and accessing any of our Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page and the “Last updated” date will be revised accordingly.

How We Collect and Use Your Personal Information

We collect personal information from you in a few different ways, depending on how you interact with our Site.

 

We Never Sell or Trade Personal Information.

Your data is used strictly for business operations necessary to fulfill orders, deliver services, and improve your experience.

What Personal Information We Collect

Information You Provide Directly

• Contact details: Name, address, email, phone number

• Order details: Billing/shipping addresses, payment status

• Account data: Login credentials, user preferences

• Customer support: Messages, return requests, interactions

Information Collected Automatically

• Device/browser type

• IP address

• Behavior on the Site (via cookies or tracking tech)

Information from Third Parties

• Shopify (eCommerce platform)

• Payment processors (e.g., Stripe, PayPal)

• Email, advertising, and analytics services

How We Use Personal Information

 

• To Fulfill Services: Process orders, ship products, manage accounts, and handle support.

• Marketing: Send relevant promotions and personalize ads.

• Security: Prevent fraud, enforce our policies, detect suspicious activity.

• Improvement: Analyze feedback to improve our offerings.

Cookies

We use cookies to operate and analyze our website. You can manage your cookie settings in your browser.

For full details, visit:

https://www.shopify.com/legal/cookies

How We Share Personal Information

We may share personal data with:

 

• Vendors: Payment processors, logistics companies, IT tools

• Business partners & affiliates: For marketing, operations, and customer service

• Legal compliance: To meet legal requirements or enforce agreements

• Corporate changes: In the event of a business merger or acquisition

We do not sell or trade your data to 3rd parties. 

Third-Party Sites and Links

Our Site may contain links to third-party websites. These are not governed by our Privacy Policy. Please review those sites’ privacy policies separately.

Children’s Data

We do not knowingly collect or process data from individuals under 16 years of age. If you believe a child has submitted personal information to us, please contact us to remove the data.

Security & Data Retention

We use commercially reasonable methods to protect your information, but no method is 100% secure. Retention times vary depending on legal and operational requirements.

Your Rights

Depending on your location, your data rights may include:

• Access to your information

• Correction of inaccurate data

• Deletion of your data

• Data portability

• Restriction of processing

• Withdrawal of consent

• Objection or appeal of denial

• Manage marketing preferences

To exercise these rights, please contact us using the information below. We may request verification of your identity.

Complaints

If you are dissatisfied with our privacy practices, please contact us first. If unresolved, you may also contact your local data protection authority.

International Users

If you are outside the United States, your data may be transferred and stored in the U.S. or other countries. These transfers comply with applicable legal protections such as Standard Contractual Clauses for EU/EEA users.

Contact Us

Business Name: Mercado Ecom Ventures LLC

Email: info@craftoryclub.com

Phone: (914) 506-5962

Address: 228 Park Av S, 638029
New York, NY 10003

Customer Service Hours: Monday to Friday 9:00AM to 5:00PMEST